Credits

One credit is worth one minute of submitted video, whatever the number of clips it produces.

What counts

The duration submitted to the analysis, that is, the portion you chose, not the length of the original video. On a three-hour live stream where you submit only twenty minutes, you pay for twenty minutes.

Billing is to the second, with no per-video minimum: a 61-second video costs 61 seconds, not two minutes. The rules in force are shown on the pricing page.

A clip created by hand on another range of the video costs the clip’s length, with one minute at least: it skips the analysis, but it is cut, reframed and subtitled. A 40-second clip costs 1 credit, a 90-second clip 1.5 credits.

What does not count

None of this uses credits:

• edits in the editor — bounds, subtitles, hook, silences, cropping (on the free plan, they are limited to three per generation);
• downloads, as many times as you like;
• publishing to TikTok, Instagram, YouTube, LinkedIn, Facebook, X, Threads and Bluesky;
• the number of clips produced: ten clips or two, the video costs the same.

A video is billed once.

When the charge lands

At the end of the generation, on the duration actually processed, not at launch and not on the estimate. The estimate shown before launch almost always matches the final amount; when they differ, the real duration is what counts.

• A generation that fails is not charged.
• A generation you stop is charged if the video’s transcription had already finished: the whole transcribed portion is then billed. Stopped before that, it costs nothing. The confirmation window tells you before you stop.

The balance

balance = your plan's credits for the period
        − what you have used
        − the previous period's overrun, if there is one

Your balance, your current period and the Credit log (your recent movements) are under Settings → Plan.

Credits do not carry over from one period to the next: whatever is unused at the end of the period is lost. Settings → Plan shows how many you have left and the date the allowance restarts; the credit counter in the header shows it on hover too. A cancelled plan keeps its credits until the end of the paid period.

Before launch

ClipHeat refuses a launch when your balance is used up, or when a duration known in advance — a chosen portion, an uploaded file — costs more than what is left. For a whole video sent as a link, the exact duration is only known once it has been downloaded: if your balance does not cover it, the generation stops before any processing, and nothing is charged.

A slight overrun

If you launch several generations in a row, each one is checked against the same balance, so together they can slightly exceed it. The balance then goes below zero.

On the free plan, or after a subscription has ended, that overrun comes off the next period’s credits; the screen shows it next to the balance. During an active paid subscription, it is not carried over.

A zero balance on a new account

It is almost always the email address not being confirmed: free credits are only granted once the address is verified. A banner says so at the top of the screen, with a button to send the link again. See Creating an account.

Prices

Plan prices are on the pricing page and under Settings → Plan. What each plan includes is detailed in Plans.