Creating an account

The app is at clipheat.app/app/. The account is free and does not ask for a card.

Two ways to sign up

With an address and a password

Enter a valid email address and a password. Pick an address you actually read: that is where the confirmation link, our replies and your invoices arrive.

With Google

The Continue with Google button opens the usual sign-in window. ClipHeat receives your address, your name and your profile picture; it asks for no access to your YouTube videos, your calendar or your files.

Note

Both methods lead to the same account when they use the same address.

What the free account includes

	Free
Credits	30 per month, once the address is confirmed
Clips per video	2 at most
Watermark on clips	yes
Rewatch curve, subtitles, brand template	yes
Clip editor (edits)	no — Creator and Studio plans
Publishing to TikTok / Instagram / YouTube	no
Live stream monitoring, API	no

One credit is worth one minute of submitted video: thirty credits cover one or two whole videos a month, or several chosen portions. See Credits, and Plans for the paid plans.

Confirm your address

A confirmation email goes out when you sign up. Until the address is confirmed, the free account shows zero credits. Click the link in the message: your 30 credits appear.

Until then, a Confirm your address banner sits at the top of the app, with a Send the link again button. The link is valid for seven days. Nothing received? Check your spam folder.

Caution

A zero balance on a new account almost always means “address not confirmed”. Check the banner before subscribing to a plan.

Signing in afterwards

The session stays open for two weeks on the same browser. If it expires, sign in again: your generations are kept on your account.

Forgotten password

On the sign-in screen, Forgot your password? under the password field. Enter the account’s address: a link goes to your inbox. It is valid for one hour and works only once. It opens a screen where you choose the new password (at least twelve characters).

Once the password is changed, all your open sessions are closed, on every device: sign in again with the new one.

The screen shows the same message whether the address has an account or not. If nothing arrives within a few minutes, check your spam folder, then the address you typed. An account created with Google receives no link: the email reminds you to sign in with Continue with Google.

Changing your password

Under Settings → Security → Password. The current password is required. If you sign in with Google, the password is changed from your Google account. See Account settings.